Disbursement

You can only see the Disbursement menu on the navigation bar (left side of the dashboard) when your user role is Creator, Approver, or Admin.   Content List How to create Disbursement (user role Creator)? How to approve or reject Disbursement requests (user role Approver)? How to find the Disbu...

What is Merchant Administration Portal - Disbursement Features? There is no need to login to the Disbursement dashboard to check your fund transfer transactions, because now it can be done through the Midtrans' dashboard. The feature to view Disbursement statements and transactions history is ava...

Q: Why for some disbursement process ↗, sometimes return success, but on other time return error "Invalid Destination Account" message? A: Invalid Destination Account during the disbursement process can mean the account is inactive/dormant/temporarily blocked from the bank side, e.g., due to lost...

In-house Transfer A transfer where the source bank and beneficiary bank is the same.For example, a sender uses a BNI account to transfer to the receiver's BNI account. 💡GoPay is always considered an in-house transfer.   Inter-Bank Transfer A transfer where the source bank and beneficiary bank is...

Please fill in the form on the following link ↗. Confirm the registered email via the following link ↗.• Fill in the Subject field in the following format: Sandbox account activation for Disbursement• Fill in the Details field in the following format: Sandbox account activation for Disbursement ...

Please follow these steps to reset your Disbursement OTP: Contact our support team ↗ and fill out the details. Midtrans will reset your QR code. The newest QR code will be sent to your email. Please make sure to use this QR code on step 3. Open your Authenticator App. You may use Google Authenti...

A related problem occurred because the OTP number used in the approved payout process was incorrect.Please make sure you are using the latest OTP number obtained through the Google Authenticator application from the relevant user approver. Please also make sure that the OTP number you entered has...

You can contact us by filling out and submitting the form in this link to add or modify your Disbursement account. Our team will help you within 1 x 24 hour (working day)      

The fee for Disbursement services is IDR 5,000 per transaction for payment channels via bank transfer and IDR 1,500 per transaction for payment channels via Gopay.There is a validation account fee of IDR 250 per hit to validation of bank accounts and/or electronic money accounts that are successf...

To be able to do an investigation at your request, please provide data for the following points:1.) Reference Number for Disbursement transactions,2.) Time of transaction (Date & Time),3.) Amount of the transaction,4.) Attachment of account entries or historical Gopay transactions (if related to ...

You can use the Disbursement service without having to use the Online Payments service. Please contact us through this link ↗ for further process.

For Midtrans Disbursement service, you must register separately from Midtrans Online Payments service. Please contact us through this link ↗, if you need more information about account registration or need help and other information.

Disbursement is Midtrans' Cash Management solution that allows you to send money to any bank account in Indonesia easily. Disbursement is connected to the Host Bank to allow seamless transfers using an integrated API.Meanwhile, Online Payments is a smart solution for accepting payments for your b...