My mobile application fail to be redirected to GOJEK application, what to do?
If you are using android application web view, there's configuration needed to allow open deeplink to other application. Please make sure that the web view allow opening gojek:// deeplink protocol....
Why I encounter `javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure` when trying to connect to Midtrans API ?
This usually caused by outdated Java client.Please check the Java version, web framework version, and OS version used to connect. Please make sure you are not using outdated version, and stay updat...
Why one-time-password (3D secure) page can't be open from my mobile application ?
Did you encounter problem like below picture ? It happen because you are using web view on your application, and there is possibility that your application is preventing 3D secure redirect URL...
I just install the new version of ioS SDK, but it still show the old one. What happen ?
Please do clear cache in your cocoapods.You can see the procedure from this link.
I got an error "failed to register transaction", what should I do ?
There are many possibilities that you can check regarding this : Please make sure you are using the most updated SDK, please find the updated SDK in our github ↗. Wrong implementation on merchant ...
What does error code 411 message “Token id is missing, invalid, or timed out” mean?
This error is related to token issues in card payment. If you encounter this error, please: Ensure that token generation and token charging time gap short (less than 10 minutes, to be safe); Ensur...
What does the error code 401 message “Access denied due to unauthorized transaction, please check client key or server key” mean?
There are several possible scenarios: You are using Production Access Keys while running Sandbox endpoint URL, or vice versa; Your Server Key is not converted yet to base64; You have space ( ) whe...
Why did I not receive any HTTP notification from Midtrans’ system?
Merchant typically fails to receive HTTP notification from us because of many reasons, most commonly are network disturbances and merchant’s endpoint URL is unavailable. If you are whitelisting IP ...
What does the error code 402 message “Merchant doesn’t have access for this payment type” mean?
This error message appears if you are trying to use any payment channel that is not activated yet. If you want to activate any specific payment method, please reach us via our Contact Us page ↗ and...
What does Do Not Honour (05) mean?
Do not Honor (05) is the most common and general message for card transactions that are declined by the Bank. It indicates that the Issuing Bank will not validate the transaction. It is caused by m...