• What payment method that have refund feature?

    Most of the payment methods have a refund feature. You can see the details in the table below:   IMPORTANT ❗ If there are any unexpected behaviors related to the refund process, please contact ou...

  • How can I refund transaction?

    Transactions that can be refunded through Midtrans are only credit card, e-wallet, QRIS and Akulaku payment methods. For other payment methods, the process of refunding funds to customers is comple...

  • Introduction to Refund

    About Refund Refund means returning the funds back to the customer. It is caused by double order, products/services not available, cancelled flight, etc. To process refund, or to return the funds b...

  • How long will the transaction funds be credited to the cardholder after a refund?

    Typically the funds will be credited within 7-14 business days after the refund request is submitted. We have seen longer period (up to 45 days) for cross border transactions (i.e. card transaction...