Difference between Merchant account and Partner account

Merchant account (Merchant Administration Portal) You have access and can manage one merchant account (Merchant ID).   Partner account (Partner Portal) You have access and can manage several mercha...

Is it possible to login simultaneously using the same account?

You can use the same account to login ↗ to the Merchant Administration Portal (MAP) at once. However, simultaneous logins are limited to three person.If there is a fourth person who wants to login,...

How can I add new email accounts to the Merchant Administration Portal?

In the Midtrans portal (Merchant Administration Portal), do these steps below: 1. Open Account > User Management menu, in the Create New User section, fill in the Name and Email Address the check t...

How do I change the email address associated with my Midtrans account?

1. Email user for login On the Merchant Administration Portal (MAP), do the following steps: 1. Open the Account menu> User Management, in the Create New User column, fill in the Name and Email Add...

Can I use one Midtrans account to manage multiple websites or businesses?

According to Payment Provider regulations, the use of Midtrans credentials / accounts on more than one website is allowed, provided that the websites are still in the same domain & scope of busines...

How do I migrate my account from Sandbox to Production?

Before migrating your account to Production mode, you need to complete the onboarding process ↗ for submit the legal documents, get your application approved, and have your production credentials (...