General Information

In order to receive payments from your business customers through Midtrans, please follow these steps:    Login ↗ to your dashboard, or register ↗ your account if you haven’t had one.                                  *Make sure your business email and phone number have never been registered yet ...

Midtrans provides a wide selection of payment methods that you can choose according to your business needs. The differences between business entities and individuals are in the number of payment methods that can be used and the documents that need to be prepared.     Please note that there are s...

You can activate a payment method that is not yet active in the following way: 1. Login to your Merchant Administration Portal (MAP) dashboard.2. Select Environment Production.3. Click + Payment Methods menu.4. Select the Payment Method you want to activate.5. Click button Next: upload documents ...

Quick Response Code Indonesian Standard or commonly abbreviated as QRIS (read KRIS) is the unification of various QR types from various Payment System Service Providers (PJSP) using QR codes. QRIS was developed by the payment system industry together with Bank Indonesia so that the transaction pr...

We support more than 16 payment methods as below:   Card Payment Direct Debit Bank Transfer e-Money Over the Counter Cardless Credit VISA CIMB Clicks Permata Virtual Account(Prima / Alto / Bersama) GoPay Indomaret Akulaku  MasterCard  BCA Klikpay Mandiri Bill Payment ShopeePay Alfamart...

You can sell products using other currencies (other than IDR) however, you should convert the amount to IDR first before sending a payment/charge request to Midtrans’ system. In lieu of Bank Indonesia’s regulation, Midtrans currently only processes transactions in Indonesian Rupiah (IDR).The conv...

The Midtrans system does not limit the transaction value. However, each payment provider has its respective limitations:   Disclaimer ⚠️ The maximum amount shown in the table above refers to the limit on the acquirer side. However, please note there may be different maximum amount limitations on...

While we’re open with different kinds of online businesses (i.e. individual sellers, SME’s, multinational e-commerce companies, etc.), we cannot work with any business that engages in selling/providing the following: Illegal drugs and substances without BPOM license; Pornographic materials; Onli...

Before migrating your account to Production mode, you need to complete the onboarding process ↗ for submit the legal documents, get your application approved, and have your production credentials (i.e. Bank Merchant ID or Merchant Key) with you. Please also ensure you have integrated our system b...

No. IDR standard does not have decimal denomination. Please round up or down your decimal amount before sending the amount parameter to Midtrans. Our system will also do a validation if it detects any decimal amount sent.      

Card Payments Flow Online payment using credit/debit cards is the one of the most convenient and commonly used payment methods; it works rather instantly - you will get the payment status almost immediately after you confirm the payment. Stay at your chair, take the card out from your wallet to f...

Bank Transfer is the most favorite online payment methods in Indonesia; it is perceived as the most convenient and traditional way of doing payment. Around half of the online shopping uses Bank Transfer for payment over Cash on Delivery, Card Payment, or other payment methods.   How-To Doing Bank...

Do not Honor (05) is the most common and general message for card transactions that are declined by the Bank. It indicates that the Issuing Bank will not validate the transaction. It is caused by many factors such as mistyping, insufficient funds, etc.To resolve this, customer needs to contact th...

Card payment is easy and secure.However for customer of certain business model can be quite tedious having to re-input their Credit Card each time they want to make transaction (especially those with high frequency of transaction). Midtrans can improve payment experience by using following featur...

Though it's a rare condition, there might be a case you didn't receive emails from Midtrans. We advise you to check your Spam folder first. If it didn't solve the problem, your email address might be suppressed in Mailgun (the email provider used by Midtrans). Based on the mechanism used by Mailg...

QRIS (Quick Response Indonesian Standard) code is a standardized QR code as regulated by Bank Indonesia (BI) and Asosiasi Sistem Pembayaran Indonesia (ASPI) to facilitate cashless payment in Indonesia.QRIS was first launched by BI on August, 17th 2019 and available in Midtrans as a payment method...

GoPay PayLater is a new payment method from GoJek, where you can order various GoJek services at any time and pay only once at the end of the month. This feature is the result of GoJek's collaboration with Findaya, which is registered and supervised by OJK. It's easy to use, just select GoPay Pay...

In accordance with the regulations of the Partner & Bank, currently registration must be done according to the type of entity of the business being registered.If the merchant is a legal entity (PT / CV), please enter your bank account information in the name of your PT / CV to collect funds (payo...

You can register as a Midtrans merchant by following these steps below: Access Midtrans' registration page in this link: Registration Page ↗. Click the "Register Now" button, you will be redirected to the registration data filling page as attachment (1). Fill the fields: Business Name, Full Name...

The legal documents required to register an account on Midtrans will vary depending on your type of business. The documents need to be uploaded to activate your Midtrans account. Here’s the guideline for required documents based on your business type:   For Domestic Business Entity (Local Busines...

Here are the criteria for a website or app to qualify: Your business website or application must be ready, active, accessible, and match with the business category you’ve registered on Midtrans. Make sure the information of the products/services sold on the website or application is clear and co...

You can still apply for account activation by using other links(s) that represent your business, such as your business's social media accounts (Facebook, Instagram), or by attaching a product catalog. The following are examples of NON website or application URLs that we can accept and process for...

Your activation request may be rejected for various reasons, such as invalid business information/doesn’t meet the requirements, website cannot be accessed, goods being sold falls in the prohibited category, etc.   Please check the following information regarding the criteria that must be conside...

Make sure your business email and phone number have never been registered yet on Midtrans/GoBiz/GoFood before. When you’re uploading a file, make sure to patiently wait until it’s completely uploaded before moving to upload another file. If the system crashed/becomes unresponsive because you acc...

Indonesian Identity Card (KTP) is one of the documents required for Indonesian citizens (WNI) to activate Midtrans payment service. If you don't have a KTP, you can apply for one to the Civil Registry Service Office (Disdukcapil) or your local Ward Office (Kantor Kelurahan). While waiting for you...

By activating QRIS payment method in Midtrans, merchants will be able to accept cashless payments via dynamic QRIS code. Customers will be able to choose to pay via QRIS when doing payments via desktop.   Note 📝 Existing merchants that already accept GoPay, can automatically accept QRIS. You may ...

QRIS stands for Quick Response Code Indonesian Standard is a National QR code standard to facilitate QR code payments in Indonesia which was launched by Bank Indonesia and the Indonesian Payment System Association (ASPI) on August 17, 2019. The QR code is scanned with an app to initiate a QRIS tr...