My IRIS / Payouts account is locked, please unlocked it immediately
The account is locked because of the unsuitable email and password that you entered on the IRIS portal login page.
Please inform the following data so that we can do the unlock process:
1.) Email for your IRIS account,
2.) The mode used in Sandbox or Production.
Related data can be sent via our contact us page, fill the form and submit it, the Midtrans team will respond to your problem no later than 1x24 hours (working days).
Can't find your answer? How about looking at our Tech Docs?
Our API and plug-ins play well with platforms from PHP, Shopify, Woo Commerce to Android and many more.Learn more