How can I blacklist/whitelist my customer(s)?

You can do that by sending email to support@midtrans.com, with details below:

  • Your Merchant ID,
  • Customer(s)' email you need to black / white list,
  • Reason(s) why,
  • And confirmation that you are responsible for getting your customer(s) black / white listed.

We will then soon do the action (black / white list) your customers(s).